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	<title>The Ideal Communicator</title>
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	<link>http://www.idealcommunications.ca/blog</link>
	<description>- Bring Power to your Words</description>
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		<title>Public speaking question: &#8220;What should I do with my arms?&#8221;</title>
		<link>http://www.idealcommunications.ca/blog/public-speaking-question-what-should-i-do-with-my-arms/</link>
		<comments>http://www.idealcommunications.ca/blog/public-speaking-question-what-should-i-do-with-my-arms/#comments</comments>
		<pubDate>Fri, 23 Sep 2011 00:54:26 +0000</pubDate>
		<dc:creator>Suzannah Baum</dc:creator>
				<category><![CDATA[Ask a public speaking question]]></category>
		<category><![CDATA["rules" of public speaking]]></category>
		<category><![CDATA[speech delivery]]></category>

		<guid isPermaLink="false">http://www.idealcommunications.ca/blog/?p=529</guid>
		<description><![CDATA[Question: &#8220;I know I&#8217;m not *supposed* to put my hands in my pockets or hold them behind my back when I give a speech, but most of the time I just don&#8217;t know what to do with them. What do you recommend?&#8221;   &#8211; Max, Toronto ON
Answer: How you move around depends on how you feel most comfortable. [...]]]></description>
			<content:encoded><![CDATA[<p><strong>Question</strong>: &#8220;I know I&#8217;m not *supposed* to put my hands in my pockets or hold them behind my back when I give a speech, but most of the time I just don&#8217;t know what to do with them. What do you recommend?&#8221;   &#8211; Max, Toronto ON</p>
<p><span style="color: #000000;"><strong>Answer</strong>: How you move around depends on how you feel most comfortable. I&#8217;ve seen some speakers give a 30-minute speech with their hands by their sides the whole time, and some speakers give a presentation running around and waving their arms, and both looked perfectly appropriate because it fit that speaker&#8217;s style and personality. </span></p>
<div>
<div><span style="color: #000000;">Because you already know not to put your hands in your pockets or hold them behind your back, you&#8217;re on the right track to finding the answer that&#8217;s right for you. Here are a few other things to keep in mind: </span></div>
<div><span style="color: #000000;"> </span></div>
<div><span style="color: #000000;">1. Do not hold anything in your hands, such as a pen, or your notes. I&#8217;ve seen many audiences click their pens, or wave notes around without ever looking at them. This is very distracting to an audience. The *only* thing that is acceptable to hold in your hands is a wireless presenter, relevant props, or items that you want to show your audience. </span></div>
<div><span style="color: #000000;"> </span></div>
<div><span style="color: #000000;">2. Do not put your hands on your hips or cross your arms. These actions may come across as condescending. </span></div>
<div><span style="color: #000000;"> </span></div>
<div><span style="color: #000000;">3. Try not to point at the audience. Some people find this action aggressive.  </span></div>
<div><span style="color: #000000;"> </span></div>
<div><span style="color: #000000;"> </span></div>
<div><span style="color: #000000;">In the meantime, Max, here&#8217;s what I suggest. Practice your speech several times, standing up and moving around as if you were in front of your audience. Get used to what arm movements feel most comfortable for you. Practice in front of a mirror or with a video camera and watch yourself with a critical eye as you present. Or better yet, practice in front of friends or family and ask them to give you honest feedback about whether your body language seems natural, or if it&#8217;s distracting.  Based on the feedback you get, and how you feel most comfortable, it&#8217;s up to you to adjust your speaking style accordingly.</span></div>
<p><span style="color: #000000;"><strong>Do you have a question about public speaking? Post your question below</strong> <strong>and I’ll answer it in a future entry!</strong> </span></p>
</div>
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		<title>&#8220;How do I get rid of the &#8220;um&#8217;s&#8221; and &#8220;uh&#8217;s&#8221; in my speeches?</title>
		<link>http://www.idealcommunications.ca/blog/how-do-i-get-rid-of-the-ums-and-uhs-in-my-speeches/</link>
		<comments>http://www.idealcommunications.ca/blog/how-do-i-get-rid-of-the-ums-and-uhs-in-my-speeches/#comments</comments>
		<pubDate>Thu, 25 Aug 2011 00:28:24 +0000</pubDate>
		<dc:creator>Suzannah Baum</dc:creator>
				<category><![CDATA[Ask a public speaking question]]></category>
		<category><![CDATA["filler" words (um & uh)]]></category>
		<category><![CDATA["rules" of public speaking]]></category>
		<category><![CDATA[practice]]></category>
		<category><![CDATA[public speaking preparation]]></category>
		<category><![CDATA[speech delivery]]></category>
		<category><![CDATA[the power of pausing]]></category>

		<guid isPermaLink="false">http://www.idealcommunications.ca/blog/?p=555</guid>
		<description><![CDATA[Question: &#8220;I&#8217;ve been told that I say the words &#8220;um&#8221; and &#8221;uh&#8221; throughout my presentation. Most of the time I don&#8217;t even notice that I say them. How do I get rid of this habit?&#8221; - Josh, Montreal QC
Answer: I&#8217;ve got good news for you &#8211; the very fact that you&#8217;re aware that you&#8217;re using these [...]]]></description>
			<content:encoded><![CDATA[<p><strong>Question</strong><em>: &#8220;I&#8217;ve been told that I say the words &#8220;um&#8221; and &#8221;uh&#8221; throughout my presentation. Most of the time I don&#8217;t even notice that I say them. How do I get rid of this habit?&#8221; </em>- Josh, Montreal QC</p>
<div><span style="color: #000000;"><span style="color: #000000;"><strong>Answer</strong>: I&#8217;ve got good news for you &#8211; the very fact that you&#8217;re aware that you&#8217;re using these &#8220;filler words&#8221; will get you that much closer to stopping it.  Here are a few things to try to eliminate &#8211; or at the very least, reduce &#8211; these words from your speaking vocabulary:<br />
 <br />
<strong>1.    Practice!</strong> When you are using the &#8220;um&#8221; &#8220;ah&#8221; &#8220;like&#8221; or any other filler word, it&#8217;s typically because you are thinking &#8220;on the spot&#8221;. A well-rehearsed speech, knowing your material well, and practicing out loud will help you avoid having to do your thinking during delivery.</span></span><span style="color: #000000;"><span style="color: #000000;"> </span></span></div>
<div><span style="color: #000000;"><span style="color: #000000;"> </span></span></div>
<div><strong>2.    Record yourself</strong> while practicing so you can hear where you tend to &#8220;um&#8221; and &#8220;ah&#8221; the most. Then you&#8217;ll know when they&#8217;re most likely to occur so that you can address them before they happen.</div>
<div><strong> </strong></div>
<div><strong>3.    Instead of a using filler word, pause</strong>. As soon as you think you&#8217;re about to say one, simply pause, let the filler word pass in silence, and then continue your speech. The added bonus of pausing is that it helps a speaker emphasize a point, and can add impact to a speech.</div>
<div>Fretting over one or two &#8220;um&#8217;s&#8221; in a longer presentation is not anything to worry about. The time to get concerned is when your audience is so distracted by your &#8220;um&#8217;s&#8221; that they stop paying attention to your message. So fix what you can, give yourself a break, and keep on speaking!</div>
<div>
<div><strong><span style="color: #000000;"> </span></strong></div>
</div>
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		<title>&#8220;Should I really picture my audience naked?&#8221;</title>
		<link>http://www.idealcommunications.ca/blog/should-i-really-picture-my-audience-naked/</link>
		<comments>http://www.idealcommunications.ca/blog/should-i-really-picture-my-audience-naked/#comments</comments>
		<pubDate>Mon, 04 Apr 2011 17:39:30 +0000</pubDate>
		<dc:creator>Suzannah Baum</dc:creator>
				<category><![CDATA[Ask a public speaking question]]></category>
		<category><![CDATA[fear of publc speaking]]></category>

		<guid isPermaLink="false">http://www.idealcommunications.ca/blog/?p=581</guid>
		<description><![CDATA[Question: &#8220;I&#8217;ve been told that picturing the audience naked will help alleviate my nerves when I have to speak in public. Does that technique really work for some people?&#8221;    &#8211; Ryan, Burlington VT
Answer: I love this question! This is one of the great theories of public speaking, and is common advice given to new speakers as they are about to [...]]]></description>
			<content:encoded><![CDATA[<p><strong>Question</strong>: <em>&#8220;I&#8217;ve been told that picturing the audience naked will help alleviate my nerves when I have to speak in public. Does that technique really work for some people?&#8221;</em>    &#8211; Ryan, Burlington VT</p>
<div><span style="color: #000000;"><span style="color: #000000;"><strong>Answer</strong>: I love this question! This is one of the great theories of public speaking, and is common advice given to new speakers as they are about to face their first public speaking challenge. You ask if this really works for some people, and I have to tell you&#8230;I don&#8217;t know. If any of my readers find it helpful to picture their audience naked, I&#8217;d love to hear from you!</span></span></div>
<div> </div>
<div>In my opinion, this is a complete and total myth. Speakers have enough to worry about with the content and delivery of their presentation, engaging with their audience, making sure the technology works, and making sure that their trembling hands aren&#8217;t obvious. Now we have to make the extra effort to picture the audience naked too?? </div>
<div>Of course, if we were speaking to a room of supermodels and Chippendale dancers, we would be excused for making the effort. Sadly, this is usually not the case. So regardless of how good [or bad] your audience might look naked, I would recommend that you turn your focus onto giving a great presentation.</div>
<div> </div>
<div>Your presentation should be about informing, engaging, and persuading your audience. It&#8217;s about THEM. It&#8217;s not about the tricks you need to fool yourself to be less nervous. Remember, your audience is probably filled with people just like you &#8211; a nice, friendly person who hopes to get something valuable and worthwhile from the presentation. With practice and preparation, you&#8217;ll be able to face your [fully-clothed] audience with confidence!  </div>
<div><em><strong> </strong></em></div>
<div><em><strong> <img src="http://ih.constantcontact.com/fs078/1102008000933/img/61.jpg?a=1102742754761" border="0" alt="naked in office" width="280" height="171" /></strong></em></div>
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		<title>Is it all about me &#8212; or all about you?</title>
		<link>http://www.idealcommunications.ca/blog/is-it-all-about-me-or-all-about-you/</link>
		<comments>http://www.idealcommunications.ca/blog/is-it-all-about-me-or-all-about-you/#comments</comments>
		<pubDate>Fri, 11 Mar 2011 13:40:50 +0000</pubDate>
		<dc:creator>Suzannah Baum</dc:creator>
				<category><![CDATA[Public speaking tips]]></category>
		<category><![CDATA[audience engagement]]></category>
		<category><![CDATA[speech delivery]]></category>
		<category><![CDATA[What's in it for me (WIIFM)]]></category>
		<category><![CDATA[when speaking goes bad]]></category>

		<guid isPermaLink="false">http://www.idealcommunications.ca/blog/?p=615</guid>
		<description><![CDATA[The &#8220;IT&#8217;S ALL ABOUT YOU&#8221; Speaker
Imagine this: You&#8217;ve just left a presentation that inspired and motivated you. The speaker made you laugh one minute, and then see connections the next. You got ideas, tips, enjoyed relevant stories and examples, a great handout, and a message that inspired you. And most importantly, the speaker seemed to [...]]]></description>
			<content:encoded><![CDATA[<p><strong>The &#8220;IT&#8217;S ALL ABOUT YOU&#8221; Speaker</strong></p>
<p>Imagine this: You&#8217;ve just left a presentation that inspired and motivated you. The speaker made you laugh one minute, and then see connections the next. You got<img src="http://ih.constantcontact.com/fs078/1102008000933/img/47.jpg?a=1102555880607" border="0" alt="applause" width="151" height="182" align="left" /> ideas, tips, enjoyed relevant stories and examples, a great handout, and a message that inspired you. And most importantly, the speaker seemed to talk directly to you and your needs. It was almost as if you and the speaker shared similar life experiences and values. As you leave, you are grateful that you decided to attend the presentation and promise yourself to take action based on what you learned. What a valuable use of your time it was!</p>
<div> <strong>The &#8220;IT&#8217;S ALL ABOUT ME!&#8221; Speaker</strong></div>
<div>And now, imagine this: You&#8217;re sitting in an audience about to listen to a speaker tell [what you hope] is an inspirational story about how they became so successful. Perhaps you&#8217;ll be able to learn some valuable lessons that you can apply to your current situation. <img src="http://ih.constantcontact.com/fs078/1102008000933/img/45.jpg?a=1102555880607" border="0" alt="Kiss it cat" width="176" height="235" align="right" />The speaker starts with a long, text-heavy powerpoint slide that lists their credentials and qualifications, complete with fancy initials that follow their name. They boast about their accomplishments, their awards, their rock-solid work ethic, and how many businesses they had by the time they were 18 years old. You wait and hope that they will share something of value &#8212; something that isn&#8217;t purely about THEM &#8212; that shows that they care about what their audience gets out of the presentation.  But&#8230; nothing. The conclusion goes something like: &#8220;I&#8217;m so busy and successful, you would have to stand in line if you wanted to work with me.&#8221; Ah, well. There goes an hour of your life.</div>
<div><span style="color: #000000;"> </span></div>
<div><strong>It&#8217;s Not About You&#8230;Seriously</strong></div>
<div>It&#8217;s not too hard to see that the first speaker wins praise for being attuned to her audience&#8217;s needs. Before speaking, she has researched who they are, why they&#8217;re there, and what they expect to hear. She delivers valuable content that&#8217;s geared directly to them. The second speaker, however, is not attuned at all. She aims to impress her audience by listing her qualifications and credentials, but what she doesn&#8217;t realize is that her audience is filled with intelligent and accomplished people who are hoping to learn something new and interesting from her.  With her self-focused content and inability to provide anything of value to the audience, she simply ends up alienating and frustrating them.  </div>
<div> </div>
<div><strong>Here&#8217;s the reality:</strong> People care about themselves and how to solve their problems. So to get them to appreciate your message, the speech should be about the audience and their needs. As a speaker, you must resist the urge to focus on talking about your products and services, and what makes you the best person for the job.</div>
<div> </div>
<div>A composed, prepared, information-rich presentation will go a lot farther in showcasing your expertise than listing your qualifications, credentials, and experience. Even if you&#8217;re asked to speak about your company or your products, make it about your customers or the problems you solve instead. Provide them with valuable content &#8212; and they are a lot more likely to provide you with their appreciation, their recommendation, and their business.</div>
<div>(This article also appears in the <a href="http://archive.constantcontact.com/fs078/1102008000933/archive/1102555880607.html" target="_blank">Ideal Communications newsletter, April 2009</a>)</div>
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		<title>Malcolm Gladwell talks about&#8230;spagetti sauce?</title>
		<link>http://www.idealcommunications.ca/blog/malcolm-gladwell-talks-about-spagetti-sauce/</link>
		<comments>http://www.idealcommunications.ca/blog/malcolm-gladwell-talks-about-spagetti-sauce/#comments</comments>
		<pubDate>Tue, 01 Mar 2011 02:22:56 +0000</pubDate>
		<dc:creator>Suzannah Baum</dc:creator>
				<category><![CDATA[Speech video analyses]]></category>
		<category><![CDATA[audience engagement]]></category>
		<category><![CDATA[speech delivery]]></category>
		<category><![CDATA[speech structure]]></category>
		<category><![CDATA[Storytelling]]></category>
		<category><![CDATA[TED]]></category>

		<guid isPermaLink="false">http://www.idealcommunications.ca/blog/?p=624</guid>
		<description><![CDATA[Malcolm Gladwell, author of Blink, The Tipping Point, Outliers, What the Dog Saw and others, discusses the American quest to find the perfect spaghetti sauce in this 17-minute TED video, and relates this quest to a larger argument about the nature of choice and happiness. 
In his introduction, the first thing that comes across is [...]]]></description>
			<content:encoded><![CDATA[<p><span style="color: #000000;">Malcolm Gladwell, author of <em>Blink</em>, <em>The</em> <em>Tipping Point,</em> <em>Outliers</em>, <em>What the Dog Saw</em> and others, discusses the <a rel="nofollow" href="http://www.ted.com/index.php/talks/malcolm_gladwell_on_spaghetti_sauce.html" target="_blank">American quest to find the perfect spaghetti sauce </a>in this 17-minute TED video, and relates this quest to a larger argument about the nature of choice and happiness. </span></p>
<p><span style="color: #000000;">In his introduction, the first thing that comes across is his very friendly, conversational speaking style. He sets up his credibility right from the start by mentioning the books that he&#8217;s written. He makes the audience laugh several times throughout the speech, but most importantly, the first laugh comes in the first minute of his speech. This allows for a quicker connection with the audience.</span></p>
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<div><span style="color: #000000;"><strong><span style="color: #000000;">Standard protocols of speaking</span></strong></span></div>
<div><span style="color: #000000;"><span style="color: #000000;">Malcolm follows some of the &#8217;standard protocols&#8217; of speaking, and they work very well in moving his speech forward. Two of the main protocols he uses include:<span id="more-624"></span></span></span></div>
<div></div>
<p><span style="color: #000000;"></p>
<ol>
<li><span style="color: #000000;"><strong>Tell a story, make a point</strong> (or its close cousin, <strong>make a point, tell a story).</strong> His whole speech revolves around stories. Stories about his mentor Howard Moskowitz and how he affected the future <img src="http://ih.constantcontact.com/fs078/1102008000933/img/49.jpg?a=1102589040273" border="0" alt="spagetti sauce" width="135" height="89" align="right" />of spaghetti sauce and Pepsi. Stories about mustard. And stories about coffee choices. As he concludes each story, he makes his relevant point about how these stories relate to the nature of human choice, happiness, and ambitions. </span></li>
<li><span style="color: #000000;"><strong>The Rule of Three</strong>.  Nearing the end of the speech, Malcolm recaps &#8220;the three things that Howard did.&#8221; Three is often a magic number in speeches. Focusing your message on three significant points and repeating them in different ways throughout your presentation adds maximum impact to a speech. </span></li>
</ol>
<p><span style="color: #000000;"><strong>Anything to improve?<br />
</strong>This was a very enjoyable presentation, and the speaking &#8216;glitches&#8217; were minor: </span></p>
<ol>
<li><span style="color: #000000;"><strong>Space confinement.</strong> In the first two minutes of his speech, he stayed within the same 2-foot area, stepping back and forth. This didn&#8217;t last too long, and he very quickly seemed to get more comfortable using more space on the stage. </span></li>
<li><span style="color: #000000;"><strong>&#8220;Um.&#8221;</strong> There were quite a few occurrences of this filler word at the beginning of the speech, but they became far less noticeable after the 2-minute mark.  </span></li>
<li><span style="color: #000000;"><strong>&#8220;Sorry.&#8221;</strong>  At around the 16-minute mark, Malcolm noticed that he forgot to mention something, so he blurted out a quick &#8220;sorry,&#8221; and then said what he missed. If you&#8217;ve missed an important point and it&#8217;s a relevant time in your speech to bring it up, you can simply say something like &#8220;and one thing that I didn&#8217;t mention before but is very important is&#8230;&#8221; Apologizing is not necessary.</span></li>
</ol>
<div><span style="color: #000000;"><span style="color: #000000;">All in all, this was a very intelligent speech, presented in a witty, interesting manner. Who knew that history of spaghetti sauce was so dramatic</span>? </span></div>
<div><span style="color: #000000;"> </span></div>
<div><span style="color: #000000;">Speech video analysis originally appeared in the <a href="http://archive.constantcontact.com/fs078/1102008000933/archive/1102589040273.html" target="_blank">Ideal Communicator newsletter, May 2009</a>)</span></div>
<p> </p>
<p></span></p>
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