Question:  “I’ve got a big presentation coming up, and there’ll be a question-and-answer period following my speech. I’m a little nervous that if I don’t know the answer to a particular question, I will lose credibility in the eyes of my audience. How should I handle this situation, if it arises?”   – Sandra, Hamilton ON 

AnswerAh, the dreaded Q&A…as if speaking wasn’t already challenging enough!  As a speaker, you’ve probably done a lot of research to prepare for your presentation and your Q&A session. However, difficult-to-answer questions can still come up, and it’s very smart of you to prepare for this possibility. I have some suggestions for how you can handle this situation confidently.  Read the rest of this entry »

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