Question: “I know I’m not *supposed* to put my hands in my pockets or hold them behind my back when I give a speech, but most of the time I just don’t know what to do with them. What do you recommend?”   – Max, Toronto ON

Answer: How you move around depends on how you feel most comfortable. I’ve seen some speakers give a 30-minute speech with their hands by their sides the whole time, and some speakers give a presentation running around and waving their arms, and both looked perfectly appropriate because it fit that speaker’s style and personality.

Because you already know not to put your hands in your pockets or hold them behind your back, you’re on the right track to finding the answer that’s right for you. Here are a few other things to keep in mind: 
 
1. Do not hold anything in your hands, such as a pen, or your notes. I’ve seen many audiences click their pens, or wave notes around without ever looking at them. This is very distracting to an audience. The *only* thing that is acceptable to hold in your hands is a wireless presenter, relevant props, or items that you want to show your audience.
 
2. Do not put your hands on your hips or cross your arms. These actions may come across as condescending. 
 
3. Try not to point at the audience. Some people find this action aggressive. 
 
 
In the meantime, Max, here’s what I suggest. Practice your speech several times, standing up and moving around as if you were in front of your audience. Get used to what arm movements feel most comfortable for you. Practice in front of a mirror or with a video camera and watch yourself with a critical eye as you present. Or better yet, practice in front of friends or family and ask them to give you honest feedback about whether your body language seems natural, or if it’s distracting.  Based on the feedback you get, and how you feel most comfortable, it’s up to you to adjust your speaking style accordingly.

Do you have a question about public speaking? Post your question below and I’ll answer it in a future entry! 

Question: “I’ve been told that I say the words “um” and ”uh” throughout my presentation. Most of the time I don’t even notice that I say them. How do I get rid of this habit?” - Josh, Montreal QC

Answer: I’ve got good news for you – the very fact that you’re aware that you’re using these “filler words” will get you that much closer to stopping it.  Here are a few things to try to eliminate – or at the very least, reduce – these words from your speaking vocabulary:
 
1.    Practice! When you are using the “um” “ah” “like” or any other filler word, it’s typically because you are thinking “on the spot”. A well-rehearsed speech, knowing your material well, and practicing out loud will help you avoid having to do your thinking during delivery.
 
 
2.    Record yourself while practicing so you can hear where you tend to “um” and “ah” the most. Then you’ll know when they’re most likely to occur so that you can address them before they happen.
 
3.    Instead of a using filler word, pause. As soon as you think you’re about to say one, simply pause, let the filler word pass in silence, and then continue your speech. The added bonus of pausing is that it helps a speaker emphasize a point, and can add impact to a speech.
Fretting over one or two “um’s” in a longer presentation is not anything to worry about. The time to get concerned is when your audience is so distracted by your “um’s” that they stop paying attention to your message. So fix what you can, give yourself a break, and keep on speaking!
 

The “IT’S ALL ABOUT YOU” Speaker

Imagine this: You’ve just left a presentation that inspired and motivated you. The speaker made you laugh one minute, and then see connections the next. You gotapplause ideas, tips, enjoyed relevant stories and examples, a great handout, and a message that inspired you. And most importantly, the speaker seemed to talk directly to you and your needs. It was almost as if you and the speaker shared similar life experiences and values. As you leave, you are grateful that you decided to attend the presentation and promise yourself to take action based on what you learned. What a valuable use of your time it was!

 The “IT’S ALL ABOUT ME!” Speaker
And now, imagine this: You’re sitting in an audience about to listen to a speaker tell [what you hope] is an inspirational story about how they became so successful. Perhaps you’ll be able to learn some valuable lessons that you can apply to your current situation. Kiss it catThe speaker starts with a long, text-heavy powerpoint slide that lists their credentials and qualifications, complete with fancy initials that follow their name. They boast about their accomplishments, their awards, their rock-solid work ethic, and how many businesses they had by the time they were 18 years old. You wait and hope that they will share something of value — something that isn’t purely about THEM — that shows that they care about what their audience gets out of the presentation.  But… nothing. The conclusion goes something like: “I’m so busy and successful, you would have to stand in line if you wanted to work with me.” Ah, well. There goes an hour of your life.
 
It’s Not About You…Seriously
It’s not too hard to see that the first speaker wins praise for being attuned to her audience’s needs. Before speaking, she has researched who they are, why they’re there, and what they expect to hear. She delivers valuable content that’s geared directly to them. The second speaker, however, is not attuned at all. She aims to impress her audience by listing her qualifications and credentials, but what she doesn’t realize is that her audience is filled with intelligent and accomplished people who are hoping to learn something new and interesting from her.  With her self-focused content and inability to provide anything of value to the audience, she simply ends up alienating and frustrating them.  
 
Here’s the reality: People care about themselves and how to solve their problems. So to get them to appreciate your message, the speech should be about the audience and their needs. As a speaker, you must resist the urge to focus on talking about your products and services, and what makes you the best person for the job.
 
A composed, prepared, information-rich presentation will go a lot farther in showcasing your expertise than listing your qualifications, credentials, and experience. Even if you’re asked to speak about your company or your products, make it about your customers or the problems you solve instead. Provide them with valuable content — and they are a lot more likely to provide you with their appreciation, their recommendation, and their business.
(This article also appears in the Ideal Communications newsletter, April 2009)

Malcolm Gladwell, author of Blink, The Tipping Point, Outliers, What the Dog Saw and others, discusses the American quest to find the perfect spaghetti sauce in this 17-minute TED video, and relates this quest to a larger argument about the nature of choice and happiness.

In his introduction, the first thing that comes across is his very friendly, conversational speaking style. He sets up his credibility right from the start by mentioning the books that he’s written. He makes the audience laugh several times throughout the speech, but most importantly, the first laugh comes in the first minute of his speech. This allows for a quicker connection with the audience.

Standard protocols of speaking
Malcolm follows some of the ’standard protocols’ of speaking, and they work very well in moving his speech forward. Two of the main protocols he uses include: Read the rest of this entry »

Last week I was fortunate to spend the day at TEDxMcGill, being inspired by a series of short presentations along the theme of “Relentless Curiosity”, by individuals in the McGill community.

‘TEDx’ is a program of local, self-organized events that bring people together to share a TED-like experience. TED is a nonprofit organization devoted to the mandate of ‘Ideas Worth Spreading.’ The annual TED Conference invites the world’s leading thinkers and doers to speak for 18 minutes (plus or minus).

For anyone who’s seen my newsletter - and gone through the ’speech video analyses’ category of this blog, you’ll know that I’m always scouring the TED website in search of the latest, greatest speakers who can really bring a topic to life. There are no shortage of amazing speakers to learn from, both in terms of their unique and masterful content, as well as the different and intriguing ways in how they delivery it.

TEDxMcGill was a great experience to watch, as kind of a ‘TED-lite;’  a place where I was able to see ‘up-and-comers’ who may one day end up on the real TED stage, thanks to the ability to recount their experiences, theories and ideas so eloquently.  Read the rest of this entry »

« Previous Entries

Powered By Wordpress - Theme Provided By Create A Wordpress Theme - Faxless Loan